e-Richards Consulting: Bringing Humanity to Technology We are what we repeatedly do. Excellence, then, is a habit.
- Socrates
What We Do: Areas of Focus
eBusiness/eCommerce Development

The Changing Landscape of Commerce.

At its core, eBusiness is simply business -- the integration of people, processes, and technology to conduct business transactions But we all know it’s much more than that, as the internet provides opportunities for doing business in surprisingly new and unique ways. Many companies have rushed into eBusiness without considering the processes that must be in place. Some have succeeded, but many have failed.

At eRichards, we know that the secret to success is aligning your business strategy with rock-solid information technology. From integrated supply chain solutions to transforming your internal and external functions, we have the expertise to get the job done right.

The eRichards approach to eBusiness solutions is to prepare a detailed user assessment study, provide a market-tested strategy to increase revenue and/or reduce costs, redesign or build your web channel, and integrate with back-end legacy systems.

WebSphere Commerce Suite – A Major Force in eCommerce Development.

WebSphere Leadership in an Emerging World.

IBM’s WebSphere Commerce Suite is the industry-leading integrated solution that enables companies to establish dynamic eCommerce websites. From catalog and storefront creation to merchandising, relationship marketing, and payment processing, WebSphere Commerce Suite provides the framework to successfully conduct e-business in a secure, scalable environment.

Since 1995, eRichards has been implementing WebSphere technologies for B2B and B2C opportunities. Our expertise -- we’re an IBM business partner -- encompasses the entire WebSphere product line, including WebSphere Application Server, WebSphere Commerce, MQSeries, and WebSphere Portal. We have an intimate knowledge of WebSphere’s nuances and our developers and analysts can quickly create ‘best fit solutions’ that meet our client’s business needs. And since we’re platform neutral, we can deliver a WCS solution on iSeries, pSeries, xSeries, or zSeries.

Some of our successfully completed WebSphere Commerce Suite projects are for:

• MoMA (www.momastore.org)
• Shaklee

We have successfully completed eBusiness Solutions projects for companies, including:

 • MoMA (View Case Study)
 • Nabisco
 • Pearson
 • Scholastic
 • Simon & Schuster (View Case Study)

eCommerce Capabilities

Since 1996, eRichards has developed solutions to clients’ eCommerce needs. Requirements typical of those we have satisfied include:

Create an eCommerce framework that features a template solution to facilitate the rapid creation of new storefronts
Integrate the eCommerce storefront into corporate systems, call centers, and logistics systems
Develop an information portal that provides on-demand reports of key performance indicators
Develop a business process that defines, and supporting technology that expedites, the management of online assets
Design and implement a call center application that maintains the high level of customer service and brand recognition seen in brick and mortar stores
Assess the current architecture and determine if the architecture can handle peak web traffic and seasons
Develop a site architecture that is tuned for reliability, availability, security, scalability, manageability, interoperability, adaptability, ease-of-development, affordability, and ease-of-use
Determine the costs and benefits of an migration if necessary
Identify the benefits that migrating would provide
Issue key hardware and software recommendations for this migration
Address traffic capacity concerns and recommend a load-testing plan
Mentor client staff with the new technology

eRichards has amassed expertise in myriad eCommerce environments including but not limited to the following:

Distributed Architecture J2EE, EJB, CORBA, SOAP, RMI, DCOM
Messaging Middleware IBM MQSeries, XML, JMS
OO and Component Design UML, Design Patterns, Rational Rose
Programming Languages Java, C#, C, C++, Visual C++, VB.Net, C#.Net, PHP
Meta Languages XML, XSL, XML Schema
Network Programming TCP/IP, UDP, IIOP, HTTP, SHTTP
User Interface Java Swing, Java Applet, Visual C++, Xlib
Database Oracle, Sybase, Informix, SQL Server, Database Tuning
Platforms Solaris, SunOS, True64, Linux, Windows 2000 Server
Application Server BEA WebLogic, IBM WebSphere Commerce Suite, JRun, Tomcat
Application Security Java Security Framework, SSL, Single Sign-On, Access Control
Web Framework MVC, JSP, XML+XSL, Struts, Cocoon, Turbine, Actuate
Web Server Apache, Netscape, IIS
Wireless SMS, WAP, Wireless Gateway, Wireless Messaging
Areas of Focus:
 
Solutions
 Technology Assessments
 Custom Application Development
 eBusiness/eCommerce Development
 Project Management
 Enterprise Infrastructure
 Virtualization Practice
 
Staff Augmentation
 Physicians Division
 National Recruiting Center